Position Summary

The Data Specialist is an organized, detail-oriented individual who understands the importance of data collection and entry to the functioning and improvement of programs. The person in this position is able to identify trends and manipulate data to demonstrate program outcomes. This position is critical in supporting staff providing services to make evaluation and quality assurance part of daily activities at the agency. The Data Specialist will be required to process, enter, and manage large amounts of data across a variety of software systems, produce reports, and support all quality assurance/quality improvement efforts. The Data Specialist is an integral part of the data team, which works collaboratively to ensure all contractual documentation standards and reporting requirements are met. Finally, the data team facilitates the organization’s ability to demonstrate the impact services have on the lives of marginalized people.

Reports to: Evaluation and Quality Assurance Manager
Pay Rate: Hourly: $19.23 – $24.72
Position Type: Full Time
Hours Per Week: 35

Responsibilities

• Enter, export, and import service delivery, intake, and outreach data into AIRS, eSHARE, MS Access, customized web application – SND, and other systems as required.
• With support from the Evaluation and Quality Assurance Manager (EQAM) and the Senior Director of Information, Research, and Evaluation (SDIRE), accurately enter and track all data points required by funders.
• Work with EQAM and SDIRE to regularly update dashboard reports to support the strategic use of data for program planning and quality improvement; Perform necessary data tracking, revise data collection tools/forms and run necessary queries and management reports for quality assurance and quality improvement purposes.
• Assist EQAM and SDIRE with development and maintenance of procedures for ensuring that program staff is accountable for accurate and timely data submission. Train OnPoint NYC staff on applicable data procedures as necessary.
• Assign and review work of data team peers and volunteers as necessary.
• Maintain current knowledge of the field, including learning new and existing software, applications, and databases, and assist in the development of new information systems projects.
• Monitor system performance and troubleshoot problems.
• Perform ongoing data verification and cleaning to ensure that all data is accurate and to identify emerging trends. Enlist the assistance of the EQAM and SDIRE to resolve discrepancies.
• Maintain participant confidentiality at all times as per OnPoint NYC policies and procedures.
• Perform other related tasks and responsibilities as assigned.

Qualifications

• Bachelor’s degree or higher or equivalent work experience: college-level coursework in research, evaluation, information systems, sociology, anthropology, psychometrics, or other related disciplines preferred.
• Experience with manipulating data in MS Excel or a social science software program such as SPSS.
• Experience with MS Access, SQL, and/or Crystal Reports preferred.
• Detail-oriented with excellent organizational, problem-solving, and communication skills.
• Resourceful and creative with the ability to work well in a fast-paced environment.
• Ability to work both independently with minimal supervision and in a highly collaborative team setting.
• Ability to organize, analyze, interpret, and disseminate information to multiple audiences
• Demonstrated experience in outcomes management, planning, prioritizing workloads, and meeting deadlines.

• Must take a non-judgmental approach and have an aptitude to meet people where they are on the continuum of change regarding drug use, sex work, and/or mental and physical health challenges.
• Bilingual (English and Spanish) is preferred.
• We are specifically looking for self-motivated candidates with an active interest in and knowledge of harm reduction, syringe exchange, and social justice as it pertains to individuals who use drugs.

This is a bargaining unit position represented by New England Joint Board, Unite Here.