Position Summary

OnPoint NYC is seeking a certified medical assistant (CMA). The CMA is responsible for greeting and registering participants into OnPoint’s electronic health record, collecting relevant health history, obtaining and recording vital signs, performing standardized phlebotomy procedures, basic specimen processing and CLIA waived rapid testing as needed. The CMA also ensures optimal participant experience by helping to streamline the flow of participants into the clinic from other program spaces.  The CMA is a compassionate person with an active interest in harm reduction, HCV treatment, syringe exchange, and/ or social justice as it pertains to individuals who use drugs or who engage in sex work.

Travel between OnPoint NYC sites may be required on occasion.

Reports to: Associate Director of Clinical Services
Annual Salary: $60,000 -$65,000
Position Type: Full Time
Hours Per Week: 35 hours per week/Monday through Friday, 9am-5pm.

Responsibilities

Patient triage:

• Performs patient check-in by registering and scheduling participants into Epic, our electronic health record.
• Collects participant’s relevant health history and records it in their medical chart.
• Obtains participant’s vital signs including their pulse, body temperature, and blood pressure.
• Facilitates linkage to clinic navigators where necessary.

Administrative Tasks:

• Handles telephone calls and answers inquiries regarding treatment and prescriptions, as well as transmitting messages to OnPoint NYC’s registered nurses, psychiatric mental health nurse practitioners and registered nurses.
• Prepares and assigns exam rooms for clinical staff.
• Assists Associate Director of Clinical Services with quality improvement measures around clinical workflow to mitigate delays to participants’ access to care.

Inventory and ordering:

• Ensures clinic is inventoried and well-stocked.
• Assists Associate Director of Clinical Services in systematizing clinic inventory and ordering processes.
• Puts together weekly supply orders for clinic and submits orders to Associate Director of Clinical Services.

Labs and Testing:

• Draws blood and prepares blood samples for laboratory tests.
• Performs CLIA waived rapid tests for HIV, HCV, GC/CT, and Syphilis.
• Perform other related tasks and responsibilities as assigned

QUALIFICATIONS

• Certified Medical Assistant (CMA) certification.
• 1 year of prior work experience in a medical assisting role within a clinical setting.
• Working knowledge of electronic medical records and Epic registration software.
• Proficient in Microsoft Office and Outlook.
• Knowledge in the areas of substance use, harm reduction, and HCV treatment and prevention.
• Knowledge of the Bronx and East Harlem IDU/substance use communities preferred.
• Bilingual (Spanish) highly preferred

This is a bargaining unit position represented by New England Joint Board, Unite Here.