Supportive Services

SUPPORTIVE SERVICES

We have teams of case managers at both of our locations who conduct benefits navigation, advocacy, health navigation, case conference sessions with various providers, drug education groups, individual counseling, and modalities for safer drug use.

Case Management

We have teams of case managers at both of our locations who conduct benefits navigation, advocacy, health navigation, case conference sessions with various providers, drug education groups, individual counseling, HIV and Hep-C testing and linkage to treatment, and harm reduction counseling to educate participants on how substances interact with various medications and the techniques and modalities for safer drug use. We are also able to offer confirmatory HIV testing on-site through the HUB clinic for anyone with a preliminary positive result.

Mental Health Services

Participants have access to mental health providers on site and can be connected to mental health services through many points of entry including via case management referrals, drop-in-center referrals, and referrals from our HUB Clinic. Social workers on site ensure that participants receive information about all services available and screen participants for mental health needs using an evidence-based screener. Our Social workers use affirming and trauma-informed strategies to create individualized treatment plans, as well as provide individual counseling services and group counseling. When needed, our social workers also provide medication management and treatment adherence counseling, along with psychoeducation support groups. Our mental health team has a deep understanding of the unique needs of individuals who use drugs and/or do sex work and the factors that impact their mental health, along with the specific models of care that support their overall well-being.

Visit Us

East Harlem
104 -106 E 126th St #1A
New York, NY 10035
info@nyhre.org
(212) 828-8464

Washington Heights
500 W 180th St
New York, NY 10033

Drop-in Centers Hours
Washington Heights DIC
Monday – Friday: 9 AM – 8 PM
Weekends: 9 AM – 4:30 PM 

East Harlem DIC
Monday – Friday: 9 AM – 8 PM

Other Services

Our Drop-In Centers (DIC) are no-barrier, walk-in spaces at both locations, East Harlem and Washington Heights, where we offer coffee, snacks, showers, bathrooms, and laundry. We focus on meeting participants’ basic needs, building trusting relationships, and then gradually engaging individuals in higher levels of care.

We provide syringe exchange, safer drug use supply provision, education, and counseling which provide people who use drugs with the tools they need to reduce the potential harms associated with drug use and needle-sharing, including information on safer sex, HIV/AIDS prevention and treatment.

We made history and became the first organization in the US to open two OPCs (also known as Supervised Consumption Centers) that monitor drug consumption on-site in East Harlem and Washington Heights. The program reduces overdose death and health risks associated with drug use.

We offer an array of in-house clinical services for people who use drugs or engage in sex work including HIV and Hep-C testing, wound care, Medication-Assisted Treatment (MAT), including buprenorphine, medical assessments, and counseling. We also provide the COVID-19 vaccine, flu shots, acupuncture, acupressure, and reiki.

We operate a hotline number (718-415-3708) for community members to report syringe litter or public drug use. Our staff dispatches a team to clean up the area and to help divert public use. We also educate our community members on harm reduction, overdose prevention, and other services.

We have teams of Case Managers at both of our locations who conduct benefits navigation, advocacy, health navigation, case conference sessions with various providers, drug education groups, individual counseling, and modalities for safer drug use.

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This Overdose Awareness Day, Help Us Save Lives.

Progress Towards Our $109,247 Goal
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