Our case managers are advocates and coaches in connecting participants to programs and services such as health insurance and income benefits, counseling and mental health services, community support and securing vital forms of identification and housing.
As a result of stigma, punishment, and isolation, our participants are routinely disconnected from people and services. Having the coaching and support to establish connection to vital services means participants spend less time navigating barriers and more time working toward wellness and stability.
Case Management
Visit our East Harlem or Washington Heights Drop-In Centers during business hours to get connected to our case managers.
Learn how our rooftop beekeeping program creates opportunities for staff connection, hands-on learning, community-building, and support for healthier urban ecosystems and neighborhood green spaces.
During NYC’s Code Blue response to extreme cold, OnPoint NYC expanded to 24/7 operations to provide warmth, safety, and care. Mayor Zohran Mamdani, Health Commissioner Dr. Alister Martin, and Deputy
We spoke with Thomas Ortiz, who works at our Drop-In Center in East Harlem, to learn more about his role, what his work looks like, and what motivates him each day.
Visit Us
LOCATIONS
East Harlem 104 -106 E 126th Street New York, NY 10035
Washington Heights 500 W 180th Street New York, NY 10033
Drop-in Centers Hours East Harlem DIC Monday – Friday: 7:30 AM – 11 PM Weekends: 10:30 AM – 6 PM
Washington Heights DIC Monday – Friday: 7:30 AM – 11 PM Weekends: 9 AM – 4:30 PM