Outreach & Public Safety

Outreach & Public Safety

We operate a hotline number (718) 415-3708 for community members to report syringe litter or public drug use. We also educate our community members on harm reduction, overdose prevention, and other services.

Hotline

We operate a hotline that community members can dial if they have any complaints about syringe litter or public drug use. 

Our staff will dispatch a team to clean up the area and will conduct follow-up to ensure that the area remains clean and to continue to divert public use, providing information about our Overdose Prevention Centers and other harm reduction services.

Community Engagement

In addition to engaging with the communities of upper Manhattan and the South Bronx at large, we also actively engage with local elected officials and their staff, Community Board leaders, schools, neighborhood task forces and alliances, local NYPD precincts, and other community stakeholders to educate them about our harm reduction, overdose prevention, and other services, and to explore ways to collaborate to better serve the community.

Visit Us

East Harlem
104 -106 E 126th St #1A
New York, NY 10035
info@nyhre.org
(212) 828-8464

Washington Heights
500 W 180th St
New York, NY 10033

Drop-in Centers Hours
Washington Heights DIC
Monday – Friday: 9 AM – 8 PM
Weekends: 9 AM – 4:30 PM 

East Harlem DIC
Monday – Friday: 9 AM – 8 PM

Other Services

Our Drop-In Centers (DIC) are no-barrier, walk-in spaces at both locations, East Harlem and Washington Heights, where we offer coffee, snacks, showers, bathrooms, and laundry. We focus on meeting participants’ basic needs, building trusting relationships, and then gradually engaging individuals in higher levels of care.

We provide syringe exchange, safer drug use supply provision, education, and counseling which provide people who use drugs with the tools they need to reduce the potential harms associated with drug use and needle-sharing, including information on safer sex, HIV/AIDS prevention and treatment.

We made history and became the first organization in the US to open two OPCs (also known as Supervised Consumption Centers) that monitor drug consumption on-site in East Harlem and Washington Heights. The program reduces overdose death and health risks associated with drug use.

We offer an array of in-house clinical services for people who use drugs or engage in sex work including HIV and Hep-C testing, wound care, Medication-Assisted Treatment (MAT), including buprenorphine, medical assessments, and counseling. We also provide the COVID-19 vaccine, flu shots, acupuncture, acupressure, and reiki.

We operate a hotline number (718-415-3708) for community members to report syringe litter or public drug use. Our staff dispatches a team to clean up the area and to help divert public use. We also educate our community members on harm reduction, overdose prevention, and other services.

We have teams of Case Managers at both of our locations who conduct benefits navigation, advocacy, health navigation, case conference sessions with various providers, drug education groups, individual counseling, and modalities for safer drug use.

Explore our Supportive Services

This Overdose Awareness Day, Help Us Save Lives.

Progress Towards Our $109,247 Goal
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